Your first visit
We LOVE our first-time friends! From the minute a child arrives at GRIP Kids to the minute they are picked up to go home, we want to make sure they have a fun and easy experience.
Here's what to expect when visiting for the first time:
First, find the computer/IPad check-in station in the lobby. There, we will meet your family, check your child into our system, and then one of our volunteers will show you where your child's age appropriate room is located.
Upon checking in for the first time, we will ask for the following personal information (NOTE: We value your privacy and will not share this information with anyone):
- Parent/guardian name(s)
- Child's name
- Child's birthdate
- Home address
- Phone number
- Any special instructions (allergies, special needs) for your children
How check-in works
Before Service: You can check-in your child at our check in station in the lobby. After finding your child’s name in the database, you and your child will be given matching name tags that are exclusive to your family and your visit. Your child will need to wear the name tag portion while you hold on to the matching tag.
After Service: After the service is complete, you will return to your child’s room and show your tag in order for your child to be released back to you.
During Service: In the event that we need to contact you during the service, you will be contacted by phone text. We ask that you exit the auditorium immediately and look for a staff member or volunteer who will direct you to your child’s room.